We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our service sale pages or readers offer advertisements. The policy with regard to the processing of the refund, shall be in accordance with the clauses as set forth for:
Upon your purchase of the product through the Company’s Platform, you do not have the right to place a return or refund request or process a return request on general grounds.
|100% Refund||If any ordered was placed wrongly or mistakenly occurred, i.e double payment, unidentical orders, and of same order .Exception of payment gateway fee.|
|Upto 90% Refund||The user is entitled to receive up to 90% refund of the total amount in case the cancellation request is made within 24hours for the writing services mentioned on platform. We intended to refund you 100% but bear the cost of the Payment Gateway and account fees so the 10% exception.|
|50% Refund||• The user is entitled to receive a 50% refund of the total amount in case the cancellation request is made between 24 to 48 hours, Writer is assigned the following day after confirmation and therefore a 50% reduction of the amount is done.|
|Request for Refunds|
|Work Delay Upto 50%||If the work delay occurs first we evaluate the work order and will quickly revise the order to sort out the delay, there is no refund guarantee on this clause, and the refund will be considered under that heading shall be made on a case-by-case basis.|
|No Writers found: Upto 100%||The user is entitled to receive upto 100% refund of the total amount in case there is no Writers and Research consultant exist. Payment Gateway feel will be an exception|
|Time Frame: Upto50% Refund||If the work didn’t get completed as per the time frame, first we will assess the work for avoiding the future delay and try to get complete, if any refund will be considered under that heading shall be made on a case-by-case basis. e.|
|0% Refund: Rejection of Work and Didn’t pass my work||During this event if your not satisfied the work, we will revise your work until you will convinced with the same. The provided the work is intended to serve as a reference and must not be presented "as it is". No refunds will be issued.|
We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.